effective leaders manage conflict and create agreement?
people buy into the concept of creating win/win situations, yet when
it comes to putting the desire into practice, it is difficult to
“walk the talk.” Life and work is an ongoing process of creating
agreements with, and making commitments to, others and oneself.
Creating agreement is about gaining real buy-in and commitment from
others, not just getting others to do what is wanted. When people
are skilled at creating agreement, teamwork improves, communication
is more effective, and conflict diminishes.
always be a part of life and if managed positively it can be a
constructive force. Many people feel unskilled in handling conflict,
choosing to avoid the situation, which may lead to deeply rooted
resentment and sabotage. Leaders must not only model effective
conflict resolution, they must be skilled at supporting others to
resolve conflict and create agreement. Knowledge and skill in
interest-based negotiation is critical to effective leadership.