My workshops come bundled with learning integration coaching.
Coaching helps learners navigate the gap between workshop learning and
successfully bringing new practices back to their work.
Mediation and Conflict Resolution
Finding interest based solutions
situation, the individual most able to describe reality without
blame will emerge as the leader, whether designated or not.”
Conflict emerges when disagreements,
differences, annoyances, competition, or inequities threaten
something important. Every conflict involves people, process and the
problem itself. Mediation is the process in which an independent,
impartial person supports other parties to resolve disputes and
Conflicts that sometimes arise in work
situations may appear irresolvable by the parties involved, or
by other internal organizational support systems. Such conflict can
lead to a significant loss of productivity and an undercurrent of
organizational politics that is disruptive and detrimental to the
positive climate and productivity of other employees.
Sometimes the conflict is between two organizations where
both parties want to avoid formal proceedings and doubt their own
ability to work out the problem.
To mitigate the negative
impacts of unresolved conflicts, organizations frequently turn to an
independent mediator skilled in conflict resolution. Our process to
facilitate conflict resolution encourages interest-based negotiation
as a means of not only “managing” the conflict, but creating a shift
in the situation and the way people